From referral
to listed.
Faster.
A voice AI built by a transplant nephrologist contacts referred patients within hours — gathering the information your coordinators need before the first appointment is ever scheduled.
EMA · Voice AI · HIPAA Compliant
Viable patients are referred.
Then they wait.
CMS now requires dialysis units to refer eligible patients for transplant evaluation. IOTA has tied financial performance to outcomes for half of U.S. transplant centers — and non-IOTA centers feel the same pressure. Referral inflow is up. Coordinator capacity hasn't moved.
That gap falls on the intake call. Your coordinators know which patients to prioritize. But first, they have to reach them — confirm dialysis status, gather preliminary history, explain the evaluation process, collect insurance information, and get something on the calendar. For a patient who called back on the third try and speaks limited English, that's an hour. For a patient who doesn't answer, it's three days and a voicemail.
The clinical cost is real. Pre-transplant evaluations require tests with expiration windows — cardiac clearance, PRA titers, and others. A patient who waits eight weeks for a first appointment may need to repeat workup that was already done. Meanwhile, some patients don't hear from a center at all. They move on, or get listed somewhere else.
weeks
average referral to first transplant evaluation appointment
What it means for your center
Patients wait years for a kidney. Losing weeks at the start of that process is not a rounding error.
Fourteen years in transplant nephrology.
Academic faculty appointments and medical director roles across major transplant programs.
The intake call was where she saw what technology could change.
“AI is going to reshape how transplant centers reach patients and drive outcomes. That transformation starts with access — and access starts with the pre-evaluation call. It's the patient's first entry point into the system. If we can use voice AI to make that moment reliable, immediate, and clinically informed, we unlock everything that follows.”
What We're Building
The intake call is where we start because it's where the most time is lost. But kidney transplant care has gaps at every stage — in how living donors are educated, in how referrals are triaged, in how patients are supported after surgery. We're building tools for each of them, developed in close partnership with transplant centers. Not announcements. Not roadmaps. Work that's already underway.
— Voice AI for living donor education: guiding patients and families through the donor evaluation conversation, so more living donor pathways open.
— Referral Intake: automated processing of incoming referrals — data collection, document review, and preliminary triage before a coordinator ever needs to act.
— Post-transplant care: an AI-supported platform for the long tail of transplant medicine, built to maintain the clinical relationship beyond the transplant admission.
A small number of centers
will move first.
We work with programs one at a time. Every conversation starts with understanding your workflow — not presenting ours. If there's a fit, we'll know quickly.
HIPAA compliant · Physician-led · Early access only.